Thank you for visiting www.indatos.com (“Website” or “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and make purchases through our e-commerce services. By using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information you voluntarily provide to us when you:

  • Create an account or make a purchase (e.g., name, email address, shipping/billing address, phone number).
  • Subscribe to our newsletter or promotional communications.
  • Contact us via forms or email for support or inquiries.

1.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and improve user experience.
  • Analyze website traffic and user behavior.
  • Process items in your shopping cart.

You may choose to disable cookies through your browser settings. However, disabling cookies may affect certain features of the Website.

1.3 Automatically Collected Information

When you access or use the Website, we may automatically collect certain information about your device and usage, including:

  • IP address, browser type, and operating system.
  • Pages you visit and the time spent on each page.
  • Referring URLs, logs, or other data.

2. How We Use Your Information

We use the information we collect to:

  1. Process Orders: Fulfill and manage purchases, orders, payments, and returns/exchanges.
  2. Communicate: Send order confirmations, updates, and respond to inquiries.
  3. Marketing: Send promotional materials, newsletters, or offers (you may opt out at any time).
  4. Improve Services: Analyze user activity to enhance the functionality and security of our Website.
  5. Legal Compliance: Comply with applicable laws and regulations, or respond to lawful requests and legal processes.

3. Legal Basis for Processing (If Applicable)

If you are located in a jurisdiction that requires a lawful basis for processing personal data (e.g., under the GDPR), our legal bases include:

  • Contractual Necessity: To perform our contract with you (e.g., fulfill orders).
  • Consent: Where you have given consent (e.g., for marketing).
  • Legitimate Interests: To improve our Website, secure our services, or enforce legal claims.
  • Legal Obligations: To comply with the law.

4. Sharing and Disclosure of Information

We may share your information with:

  • Service Providers: Third parties who assist us in operating our Website, conducting business, and servicing you (e.g., payment processors, shipping companies).
  • Legal Compliance: Government agencies, law enforcement, or other parties when required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred.

We do not sell or rent your personal information to third parties.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy (e.g., to process your orders or provide customer service). We may also retain information to the extent required by law or as needed for legitimate business interests.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. Despite our efforts, no security measure is perfect or impenetrable. We cannot guarantee absolute security, but we strive to protect your data using industry-standard safeguards.

7. Your Rights and Choices

7.1 Access, Correction, and Deletion

  • You have the right to request access to the personal information we hold about you.
  • You can request corrections or updates to your personal information.
  • You may request the deletion of your personal data. Once we receive and confirm your request, we will delete or anonymize your information unless retaining it is required by law, necessary for legitimate business purposes, or to complete an ongoing transaction.

7.2 Withdrawal of Consent

Where we rely on your consent, you have the right to withdraw it at any time. However, withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

7.3 How to Exercise Your Rights

To exercise any of these rights, please contact us using the details in the “Contact Us” section. We may request specific information from you to confirm your identity.

8. Children’s Privacy

Our Website is not intended for use by children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, please contact us immediately so we can take appropriate action.

9. International Users

We are based in India. If you are accessing our Website from outside India, please note that your information may be transferred to, stored, and processed in India. By using our Website, you consent to this transfer and processing in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Last Updated” date at the top of this page. Your continued use of the Website after any such changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or wish to exercise your data protection rights, please reach out to us through the Contact page at:

You may also use the contact page to request deletion of your data or for any other privacy-related inquiries.

By using www.indatos.com, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.